Customer Reviews

Excellent customer service. A young lady by the name of Jessica helped me. She was courteous, efficient, and professional. It was also wonderful to see some former employees from Toyota in Fairfield employed at Toyota Vallejo. Thank you.

Customer:
Date: 2019-03-12
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Great customer service, ask for Ricky

Today I visited Toyota Vallejo and had outstanding customer service from Ricky Mellomida. The rest of the staff that we met were great too. I had found a Certified Preowned Toyota Sienna SE Premium online last night and gave them a call to see if they still had the vehicle and they transferred me over to Ricky. He physically went to make sure the vehicle was on the lot still and had the options I was looking for. I set up an appointment to come look at it this afternoon with him. He came in on his day off just to help us. When we got there Ricky greeted us and brought us to the van which was pulled up front. Him and I went for a test drive after he showed me some of the options the van had. During the test drive he held conversation about his family and my family. Almost like we were old friends. I did not feel like he was just trying to sell me a vehicle. After driving the vehicle my husband and I made the decision to talk numbers. We were also trading a vehicle and had a number in mind of what we wanted to spend out the door. Ricky came back with the numbers and the trade in value was not where we wanted so he went back and told them it was a done deal if we could get another price and we got it. He made sure to explain all of the benefits of buying preowned. We signed the papers and Ricky helped me download the Toyota app for the van. He then helped me set it all up and showed me everything inside the van and how it worked. Definitely one of the best services I have gotten especially from a dealership. Ricky is great (ask for him) and I would recommend visiting Toyota Vallejo if you are in the market for a vehicle. Everyone is great.

Customer:
Date: 2019-03-01
Reason For Visit:
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Today I visited Toyota Vallejo and had outstanding customer service from Ricky Mellomida. The rest of the staff that we met were great too. I had found a Certified Preowned Toyota Sienna SE Premium online last night and gave them a call to see if they still had the vehicle and they transferred me over to Ricky. He physically went to make sure the vehicle was on the lot still and had the options I was looking for. I set up an appointment to come look at it this afternoon with him. He came in on his day off just to help us. When we got there Ricky greeted us and brought us to the van which was pulled up front. Him and I went for a test drive after he showed me some of the options the van had. During the test drive he held conversation about his family and my family. Almost like we were old friends. I did not feel like he was just trying to sell me a vehicle. After driving the vehicle my husband and I made the decision to talk numbers. We were also trading a vehicle and had a number in mind of what we wanted to spend out the door. Ricky came back with the numbers and the trade in value was not where we wanted so he went back and told them it was a done deal if we could get another price and we got it. He made sure to explain all of the benefits of buying preowned. We signed the papers and Ricky helped me download the Toyota app for the van. He then helped me set it all up and showed me everything inside the van and how it worked. Definitely one of the best services I have gotten especially from a dealership. Ricky is great (ask for him) and I would recommend visiting Toyota Vallejo if you are in the market for a vehicle. Everyone is great.

Customer:
Date: 2019-03-01
Reason For Visit:
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I will be buying my 3rd vehicle from there. The best salesman is Ricky he always makes the purchase simple and fun. The service department is the best!!

Customer:
Date: 2019-01-25
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The Best in Customer Service and Worked performed ! 1st Camry with their assist was my Driving Machine for 450,000 miles! Purchased # 2 Camry...just had my 60,000 mile service.Its AOK in my Book! Laura F.B😃

Customer:
Date: 2019-01-12
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Great people working there! Friendly and easy to deal with. Bought a truck over the phone! In and out in less than an hour.

Customer:
Date: 2018-12-20
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Had a great experience went smooth. Check out all cars to see what works for you. Karen Sprankle.

Customer:
Date: 2018-12-02
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This is an excellent dealership with fair pricing for servicing and purchasing of vehicles. We have bought 3 vehicles there over the years. Staff is courteous and professional and we know the servicing will be done right. Can't ask for more than that.

Customer:
Date: 2018-11-07
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Great Service. Been going for 5 years and never a problem.

Customer:
Date: 2018-10-30
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Thank you Jason & Nataly from Toyota Vallejo!!!! Hands down the easiest, friendliest, straight forward, honest sales people we came across. They gave us an amazing deal with our 2018 Toyota Highlander Limited Platinum. Car buying can be stressful and a hassle. The deal negotiated over the phone was the same when we walked into the store, actually it was even better. I’ve been to dealerships in which they promised something over the phone/email/text and when we got there it was something completely different. What a waste of time. This was not the case. If you’re ever shopping for a car go to Jason & Nataly and they will help you out. Thanks again for a wonderful car buying experience!!!!!!!!

Customer:
Date: 2018-09-28
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Absolutely nice service experience! I'm so impressed with what they can do with a short staff. The intact staff, technicians, and cashier were so friendly and helpful. Would recommend!!

Customer:
Date: 2018-07-14
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Absolutely nice service experience! I'm so impressed with what they can do with a short staff. The intact staff, technicians, and cashier were so friendly and helpful. Would recommend!!

Customer:
Date: 2018-07-14
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This is a really nice dealership. Lots of vehicles to choose from my daughter purchased a brand new Toyota Corolla sport. The sales people were nice except we did get passed off from one guy to another why I don't know. There are certain days and times they're pretty busy and you might have a hard time finding a salesperson but overall they took real good care of us and we got a nice vehicle no discount so how do you get a discount from Toyota?

Customer:
Date: 2018-07-06
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This is a really nice dealership. Lots of vehicles to choose from my daughter purchased a brand new Toyota Corolla sport. The sales people were nice except we did get passed off from one guy to another why I don't know. There are certain days and times they're pretty busy and you might have a hard time finding a salesperson but overall they took real good care of us and we got a nice vehicle no discount so how do you get a discount from Toyota?

Customer:
Date: 2018-07-06
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The service department was very attentive to my concerns with the 2017 Toyota Corolla. Not only did they address the concern, also provided top notch customer service. Got us bottled water, and drove the car to meet us. Also explained a better solution for services going forward that will save us quite a lot of money.

Customer:
Date: 2018-07-03
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The service department was very attentive to my concerns with the 2017 Toyota Corolla. Not only did they address the concern, also provided top notch customer service. Got us bottled water, and drove the car to meet us. Also explained a better solution for services going forward that will save us quite a lot of money.

Customer:
Date: 2018-07-03
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My girlfriend and I were in the market for a new car. We did our research and found the perfect one here at Toyota Vallejo. As soon as we walked in, James greeted us with a big warm smile! James was very professional but also made us feel like we were his family. He made sure that he got us in a monthly payment that was very affordable for us. Unfortunately the CHR did not come with leather seats but James went above and beyond and was able to get in touch with a upholstery company to add the leather interior we wanted. The biggest compliment you can give someone is a referral and believe me, we will be referring lots of friends and family to James! Best salesman we EVER did business with!!!

Customer:
Date: 2018-06-27
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Mike Trujillo, he is a great sales man at Vallejo Toyota. His knowledge and positive attitude is the main point we liked very much. They let us bargain as much as possible from their perspective and we love our car. Thank you Mike Trujillo :)

Customer:
Date: 2018-06-25
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Mike Trujillo, he is a great sales man at Vallejo Toyota. His knowledge and positive attitude is the main point we liked very much. They let us bargain as much as possible from their perspective and we love our car. Thank you Mike Trujillo :)

Customer:
Date: 2018-06-25
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Went in over the weekend to trade in my 2016 4runner for a Toyota Sienna, since my family is growing. Our salesman Dan took complete care of us - carefully explaining every detail, giving us ample time to make such a big decision, and giving us plenty of options. If you are in need of some new wheels, I would highly recommend all of you to head to Toyota Vallejo, and link up with Dan!

Customer:
Date: 2018-06-25
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Went in to just look at cars but ended up buying one! Mike was extremely helpful in showing me cars that fix my life style. Even with it being 90 degrees outside he should me every car that he thought I would like! Mike was extremely helpful, kind and knowledgeable!

Customer:
Date: 2018-06-24
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Brought my highlander in for 5000 mile service on Sunday. Ana was very helpful, courteous, and very knowledgeable. Was the best of 4 visits here and because of her I will be back. She is wonderful!!!

Customer:
Date: 2018-06-24
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Quick and Easy, Nataly Diaz did a great job for me. Would buy go back and buy more cars with them

Customer:
Date: 2018-05-10
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Great sales and management team, straight and won't waste you time. Was in and out in under 2 hours.

Customer:
Date: 2018-04-27
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Great service quick oil change, and Starbucks coffee machine! Perfect

Customer:
Date: 2018-04-26
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